Shipping Policy

At GreenElectronicx, we strive to ensure that your shopping experience is as smooth and convenient as possible, including fast and reliable shipping. Below are the details of our shipping policy:

Processing Time

  • Orders are typically processed within 1–2 business days of receiving your payment.

  • Please note that orders placed on weekends or holidays will be processed the following business day.

Shipping Rates & Delivery Time

  • We offer flat-rate shipping and competitive delivery fees depending on your location.

  • Estimated delivery times:

    • Standard Shipping: 5–7 business days

    • Expedited Shipping: 2–3 business days

    • International Shipping: 7–14 business days (delivery times may vary based on your country)

Shipping Carriers

  • We use trusted shipping carriers including USPS, FedEx, and UPS to ensure your order arrives safely and on time.

Shipping Restrictions

  • We currently ship to most locations in the United States and internationally. If your shipping address is outside of our standard shipping zones, please contact our customer service team for assistance.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can track the status of your order on the carrier’s website or through your customer account.

Free Shipping

  • We offer free standard shipping on orders over $XX.XX. This offer is valid for domestic orders only and is subject to change.

Lost or Damaged Items

  • If your order is lost or damaged during transit, please contact us immediately at [customer support email] so we can resolve the issue. We'll work with the carrier to ensure your items are either replaced or refunded.

Customs & Import Fees (For International Orders)

  • International orders may be subject to customs duties or import taxes, which are the responsibility of the customer. We recommend checking with your local customs office for any additional charges that may apply.

Address Issues

  • Please ensure that your shipping address is correct when placing your order. GreenElectronicx is not responsible for lost or delayed packages due to incorrect address information.